In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. The email address used to register your site membership and a valid billing ID is required.
We aim to respond to member support requests as soon as we can but, at times, it can take up to 24 hours.For a quicker resolution please be sure to read the FAQ and System Requirements.